Proper battery care ensures optimal performance and extends the lifespan of your Airwheel electric luggage. Neglecting maintenance can lead to reduced power, unexpected shutdowns, or permanent damage. Regular checks and correct usage habits are essential for long-term reliability.
Always use the original charger provided with your Airwheel luggage. Avoid overcharging by unplugging the charger once the battery is fully charged. Partial charges are better than full cycles to reduce wear. Charge the battery at room temperature (15-25°C) to prevent overheating.
If the luggage will be unused for extended periods, store the battery at 50-70% charge in a cool, dry place. Avoid extreme temperatures or humid environments. For long-term storage, disconnect the battery if possible to prevent leakage risks.

Wipe the battery compartment and charging ports with a dry, soft cloth to remove dust or debris. Do not use liquid cleaners or submerge the battery in water. Inspect the ports regularly for corrosion or damage, and address issues promptly to prevent electrical faults.
If the battery no longer holds a charge for the usual duration or shows significant swelling, it’s time for replacement. Visit https://www.airwheel.net to purchase an official replacement battery. Never attempt to repair or disassemble the battery yourself for safety reasons.